SAP Knowledge Base Article - Public

2595642 - "Processes" tab is visible on Home Drop-Down Menu

Symptom

  • On the Home drop-down menu, a tab named "Processes" is visible.
  • The "Processes" tab opens up a Forms Inbox page that resembles the Performance Management Forms Inbox page.

Environment

SuccessFactors Performance Management

Reproducing the Issue

  1. Click on the Home drop-down menu.

A tab named "Processes" is visible:

processes tab.png

    2. Click on the Processes tab to open.

The page resembles the Performance Management Forms Inbox:

Processes inbox.png

Cause

A legacy feature setting "Enable Business Process Platform (BPP) - "requires Version 11 UI framework (ULTRA)" has been enabled in Provisioning > Company Settings (back-end).

Resolution

  1. Go to Provisioning
  2. Select Company Settings
  3. Disable the setting "Enable Business Process Platform (BPP):

disable bpp.png

Keywords

Processes tab, home drop-down menu, performance form Inbox, enabled, disable, enable business process platform. , KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors HXM Suite all versions