SAP Knowledge Base Article - Public

2595794 - Add Button Not Available For Marketing Attributes


When you open the Marketing Attributes facet of an account or a contact the Add button is not available.


SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Customers work center.
  2. Select the Accounts or Contacts work center view.
  3. Open an account or a contact.
  4. Navigate to the Marketing Attributes facet.

No Add button is available in the upper right corner.


This is expected system behaviour.


Click on the Edit button in the bottom right corner to make the Add button available.


Marketing Attributes, Account, Contact, Add, Edit , KBA , LOD-CRM-ACC , Account , LOD-CRM-CON , Contact , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions