Symptom
Super Fund nominated by Employer not appearing on the Super Form
Environment
All DC
Australian Customer
Reproducing the Issue
Candidate Gets the Welcome Email to complete the NES Step
In Panel SAP_AU_SuperStandardChoice02 under section “The Super fund nominated by your employer is:
Super fund name and Website address shows the Blank value:
Cause
1) Compliance - Australia (AU) is not Activated.
2) Filter what is applied is not Satisfying the condition or the value
3) In DivCode should alwyas be Australia cof the cadnidate then only the value will appear on the Panel.
Resolution
Check the Compliance - Australia (AU) Feature is Activated or not under Settings>Feature.
Check the Filter value and the data is passed for new candidate.
Check the DivCode for the candidate.
Keywords
Compliance - Australia (AU) Super Fund Super annum fund name Onboarding , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , How To