Symptom
Reminder Notification is received even after completing the N1 Hiring Manager Activity in SuccessFactors Onboarding 1.0
Environment
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
- Candidate PHV activity is created and the same is completed
- Hiring manager receives the notification to complete the new hire activity (Onboarding 1.0 > New Hire Activity tab)
- Hiring Manager completes the all the Activity, but customer getting the reminder notification.
Cause
Hiring manager might have completed activity under Onboarding > New Hire Activity tab, however the manager has not clicked the hire activity in the Onboarding work queue
Resolution
Once the hiring manager completes the new hire activity tab under Onboarding 1.0 > New Hire activity tab, the manager needs to:
- Click on the new hire activity in the onboarding work queue
- Then it will register in the system and reminder notification will not trigger
Keywords
hiring, manager, activity, new, hire, reminder, onboarding, obd, 1.0 , KBA , LOD-SF-OBD-EML , Emails and Notifications , LOD-SF-OBD , Onboarding , Problem
Product
SAP SuccessFactors Onboarding all versions