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2595910 - MRS demand status not updated from Service Manager - Agentry


When a service order status is updated from Service Manager, the status is not reflecting in MRS, but the service order item status is updated without issue.

If the service order item status is updated in CRM then it always transfers to the MRS assignment status, it's only when the update is triggered from Service Manager that the issue exists.



  • Service Manager 4.3
  • Multi-Resource Scheduling
  • SMCRM 620_700 SP01, SMFND 620_70 SP01


SAP CRM Service Manager 4.3.0


mrs, delay, status , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , MOB-SYC-SAP-SM , Syclo SAP CRM Service Manager Application , Problem

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