Symptom
A new candidate creates an account but does not receive the activation link e-mail
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- The candidate goes to the Career Site Portal -> Sign In -> Create an Account
- Enters their details -> Create Account
- E-mail should be triggered to the candidate's account with a verification link.
- No email is received.
Cause
There is no email template assigned to the in E-mail Triggers -> 'Career Site E-Mail Notification'
Resolution
Create an e-mail template in Manage Recruiting E-mail Templates and assign it to 'Career Site E-Mail Notification' recruiting trigger.
Keywords
Verification E-mail, Recruiting E-mail Triggers, Career Site E-Mail, E-mail Link, Verification Link, Career Site E-Mail Notificaion, RCMTrigger , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem
Product
SAP SuccessFactors Recruiting all versions
SAP Knowledge Base Article - Public