SAP Knowledge Base Article - Preview

2596011 - An Involved Party is Not Determined Automatically in Tickets

Symptom

When creating a new Ticket, one of the Involved Parties is not determined automatically.


Read more...

Environment

SAP Hybris Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions

Keywords

Maintain Determination Rules, Ticket, Tickets Involved Party, Parties automatically determined, Routing rules

, KBA , LOD-CRM-SRP-PAP , Ticket - Party Processing , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.