SAP Knowledge Base Article - Public

2596093 - Security Questions are not being Saved

Symptom

When saving security-question answers on BizX SuccessFactors system, and then going to options -> security questions again, the answers seem empty.

Environment

 Successfactors HXM Suite

Reproducing the Issue

  1. Go to Settings -> Security Questions
  2. Answer 3 Security Questions
  3. Press Save
  4. Go to Settings-> Security Questions
  5. Answers seem blank

Cause

This is expected behavior.

Resolution

The current behavior of the system is not to show the current answers of your security questions, due to security purposes. The answers are still saved.

Keywords

Security Questions, Password Reset,Empty, Blank , KBA , LOD-SF-PLT-PWD , Password Policy Settings & Reset Password , How To

Product

SAP SuccessFactors platform 1711