SAP Knowledge Base Article - Public

2596187 - New hires from Onboarding use PWD as Login Method instead of SSO [Pre-Day 1] - Onboarding 1.0


  • When using SSO, the default login method should update to SSO when a candidate moves from SuccessFactors Onboarding 1.0 to Employee Central
  • When Pre-day1 is enabled, system login method defaulted as PWD


SAP SuccessFactors Onboarding 1.0

Reproducing the Issue


  • Temporary user cannot login via SSO, partial SSO need to be enabled and loginMethod PWD is used for all users
  • When using partial organization SSO, there is no way to update automatically loginMethod from PWD to SSO, but this has to be updated manually


For Live Customer(s), Implementation Partner(s), and Consultant(s)

The system and designed behavior is when a customer is using SSO, the default login method of new hires is PWD. As workaround, System Administrators should update the login method for each new hire.

For a permanent resolution an enhancement request is submitted to SAP SuccessFactors Onboarding 1.0 Product Management team. There is no specific date when this will be added to the system. Kindly check the product roadmap for the latest information.

Important Note: The Login Method (loginMethod) field should not be updated via HRIS sync by maintaining HRIS mappings in the data model. Doing so can cause Pre-Day1 user login methods to be set to SSO, thereby preventing from being able to login to SuccessFactors.

See Also

Customer Influence SAP Influence Portal

2172427 - HRIS Sync - Data Synchronization From EC to EP - Hard Coded Sync Mappings

2877392 - Users are not able to login into SAP SuccessFactors

2806846 - Unable to update the Login Method field in People Profile - SAP for Me


SSO, PWD, Onboarding 1.0, Pre, Day1, Preday1, Login, Method, ONB-19774, loginMethod, Login Method, HRIS sync , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , How To


SAP SuccessFactors Onboarding all versions