Symptom
When you create a new ticket with KUT date field via OData, you receive below error:
"The Data Services Request could not be understood due to malformed syntax"
Environment
CLOUD FOR CUSTOMER
Reproducing the Issue
1. Go to Administrator Woc
2. Select OData Service Explorer View
3. Test SAP Odata Services - c4codata
4. Select ServiceRequestCollection Entity Sets
5. Select Method POST
Cause
The issue might be due to incorrect date format.
Resolution
Please use the correct datetime format: "YYYY-MM-DDThh:mm:ss".
See Also
Please refer to odata.org for the date formats and other data type format
Keywords
OData, Date format , KBA , AP-RC-ODF , OData framework (C4C Only) , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions