SAP Knowledge Base Article - Public

2596267 - LMS: Is there a reminder notification for surveys that needed to be complete?

Symptom

Admin could not find any configuration to trigger notification to users who have pending Surveys in their Learning Plans.

Environment

SAP SuccessFactors Learning

Resolution

Currently, there is no notification that will be sent to users for Surveys that need to be completed.

Workaround is to select the check box for "Required for item completion". With that Item completion will not be recorded until user completes the survey, and user will receive expiration/overdue notification if configured.

See Also

https://community.successfactors.com/t5/Learning-Quick-Answers-Forum/Questionnaire-Surveys-Reminder-and-Deeplink/m-p/123571#M5413

There is an existing enhancement request raised by one of our customers in our Customer Influence portal:

Please feel free to vote to support this idea. In its status we can see that it has been selected "For Long-term Consideration" by our Product Management team.

Keywords

reminder, survey, notify, evaluation, questionnaire survey, email, e-mail, remind, overdue survey , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS-EVA , Surveys , How To

Product

SAP SuccessFactors Learning all versions