Symptom
Admin could not find any configuration to trigger notification to users who have pending Surveys in their Learning Plans.
Environment
SAP SuccessFactors Learning
Resolution
Currently, there is no notification that will be sent to users for Surveys that need to be completed.
Workaround is to select the check box for "Required for item completion". With that Item completion will not be recorded until user completes the survey, and user will receive expiration/overdue notification if configured.
See Also
There is an existing enhancement request raised by one of our customers in our Customer Influence portal:
- Idea: "Ability to send an email reminder to complete Evaluations at a configurable date" https://influence.sap.com/sap/ino/#/idea/212590
Please feel free to vote to support this idea. In its status we can see that it has been selected "For Long-term Consideration" by our Product Management team.
Keywords
reminder, survey, notify, evaluation, questionnaire survey, email, e-mail, remind, overdue survey , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS-EVA , Surveys , How To