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SAP Knowledge Base Article - PreviewSymptom
You want to prevent Customer accounts from being converted back to Prospect role, but you don't know how to do it.
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Environment
SAP Hybris Cloud for Customer 1711 and higher.
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
rule editor; customer to prospect; convert to prospect; prospect field; read only , KBA , LOD-LE-BP-BP , Business Partner , How To
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