Symptom
- A candidate is completing the New Employee Step but there is no need to electronically sign the PDF Form
- PDF Form should be available to the candidate in the Print Package
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- The candidate completes the NES
- A PDF Form is available to electronically sign by the candidate
- The PDF is available to print
Cause
- The Employee Signature option is checked in the Reference File > Forms
- The SignEmpFormsFollowNewEmployeeStep value is set to False
Resolution
For Customers:
- Access the instance
- Go to Onboairding
- Select Reference Files
- Select Forms
- Click at the PDF form
- Click Edit
- Uncheck the Employee Signature under New Emoloyee Step
- The candidate is unable to sign the form
For Partners and Support:
- Go to Super Admin
- Access the Onboarding instance
- Go to Account Options
- Search for SignEmpFormsFollowNewEmployeeStep
- Set the value to True
- The PDF Form should now be available for candidate to print
Keywords
sf, success factors, ONB, OBD, on boarding , KBA , LOD-SF-OBD-FRM , Country Compliance Forms , How To
Product
SAP SuccessFactors Onboarding all versions