SAP Knowledge Base Article - Public

2596650 - Data Subject Information does not work for External Candidates


The Data Subject Information report in Admin Centre does not find any external candidate.


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Admin Centre
  2. Open Data Subject Information
  3. In the External Candidate search, try looking for a known candidate
  4. The search returns 'No Data' and will not find any other candidate


There is a missing required permission


  1. Go to Admin Centre
  2. Go to Manage Permission Roles
  3. Select the Permission Role corresponding to your user
  4. Click 'Permission...'
  5. Select 'Recruiting Permissions' on the left
  6. Find 'ODATA API Candidate Export' on the right and enable it (tick the box)
  7. Save and exit

See Also

Data Subject Information is a new feature as of b1711, the change log report will become available with b1802


Data Subject Information, No Data, External Candidate , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem


SAP SuccessFactors Recruiting 1711