2596763 - After migrating to S/4HANA, the email output of purchasing documents contains the incorrect sender address - ERP and S/4HANA

After migrating to S/4HANA, after outputting a purchasing document through the email channel, the sender email address is displayed in the format "[userid]@xxx.com".

It is expected that the sender email address should be determined from the email address maintained in the user profile SU3.

For example, the user SAPSUPPORT is used to output a PO. The email address maintained in SU3 is "name1.name2@xxx.com".

However after the email has been output, the sender email is shown as "SAPSUPPORT@xxx.com".

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• Materials Management (MM)
• SAP ERP Central Component
• SAP ERP
• SAP enhancement package for SAP ERP
• SAP enhancement package for SAP ERP, version for SAP HANA
• SAP S/4HANA

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

S4, S/4, S/4h, S/4HANA, email, ID, e-mail, address, output, sender, from, migration, USR21, IDADTYPE, SOUD, USRADR, PO, purchase, order , KBA , MM-PUR-GF-OC , Message determination and printing , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , Problem