Symptom
After migrating to S/4, when outputting a purchasing document through e-mail channel, the sender e-mail address is in the format of [userid]@xxx.com, which is incorrect. You expect the sender e-mail address should be determined from the e-mail address maintained in the user profile SU3.
For exmaple, you are using user SAPSUPPORT to output a PO. The e-mail address maintained in SU3 is name1.name2@xxx.com. However after the email has been output, the sender email shows SAPSUPPORT@xxx.com instead.
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Environment
- Materials Management (MM)
- SAP ERP Central Component
- SAP ERP
- SAP enhancement package for SAP ERP
- SAP enhancement package for SAP ERP, version for SAP HANA
- SAP S/4HANA
Product
Keywords
s4, s/4, s/4h, email, ID, e-mail, address, output, sender, from, migration, USR21, IDADTYPE, SOUD, USRADR, po, purchase, order , KBA , MM-PUR-GF-OC , Message determination and printing , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , Problem
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