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2596953 - Unable to generate Matrix Grid Report


A Gateway Timeout or 900-001-06 error or DAOException error are thrown when generating the Matrix Grid Report.

"Your request has not been processed successfully. Please try again.
If the problem persists, please contact client support and provide the event code and the server timestamp below."

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP SuccessFactors Succession Management
  • SAP SuccessFactors Matrix Grid Report


SAP SuccessFactors Succession & Development all versions


matrix report, matrix filter, gateway timeout, error, 9-box, 9box, 9 box, MXG, supported filters, unsupported, error message, application issue, dao, exception, error, DAOException, Caught, Exception , KBA , LOD-SF-SCM-MXG , Matrix Grid Reports (9 Box) , Problem

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