Symptom
An Application Error occurred error message while trying to access Field mapping tool from Admin center
Environment
All DC
Reproducing the Issue
Access Admin center and navigate to Field mapping tool
below error is shown while loading page :
Cause
Permission missing
Resolution
Because of enhanced security at Rules Engine , one more permission is needed : Configure Business Rules . Below are the steps to do that
1. navigate to admin center => Manage permission roles
2. Select the Role who has given Field mapping tool access
3. Under Permission settings , click on permissions => Click on : Metadata Framework => Configure Business Rules
4. click finished and save the permission.
Logout and login again and you should be able to access Field mapping tool.
Keywords
Blank page , Application error , field mapping tool empty , field mapping tool not loading , field mapping tool error , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem