SAP Knowledge Base Article - Public

2597284 - User cannot request a class for course in the library

Symptom

A user is trying to request a class for a course found in the library, however the option is not available ("Request a Class"). The only available option is to assign.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Learning user side >
  2. Search some courses in the library >
  3. Some courses have the option to request a class, however other courses only have the option to be assigned.

Resolution

The "Request a Class" option will only be visible for classes (instructor-led courses). If the course is not only a class, then this option would not be available. For example: When the course is online, blended or other, the "Request a Class" option will not be available.

See Also

Class Requests

Enabling Class Requests for Courses

Enabling Class Requests as Default

2357628 - Requested Class Availability Email Notification not sent to the user

Keywords

disable, class, request, registration, not, available, library, course, option, display , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ITE , Items , Problem

Product

SAP SuccessFactors Learning all versions