Symptom
A user is trying to request a class for a course found in the library, however the option is not available ("Request a Class"). The only available option is to assign.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Learning user side >
- Search some courses in the library >
- Some courses have the option to request a class, however other courses only have the option to be assigned.
Resolution
The "Request a Class" option will only be visible for classes (instructor-led courses). If the course is not only a class, then this option would not be available. For example: When the course is online, blended or other, the "Request a Class" option will not be available.
See Also
Enabling Class Requests for Courses
Enabling Class Requests as Default
2357628 - Requested Class Availability Email Notification not sent to the user
Keywords
disable, class, request, registration, not, available, library, course, option, display , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ITE , Items , Problem