2597312 - How to Cancel a Scheduled Invoice Request

You have several Scheduled Invoice Requests that need to be cancelled but you do not see a cancel button on the Invoice Requests Worklist and the Cancel button of the Invoice Schedule subtab is also greyed out.

SAP Business ByDesign

These steps also apply for Scheduled Invoice Requests coming from a Sales Order.

1. Go to the Customer Invoicing work center.
2. Go to the Invoice requests View.
3. Search for Scheduled Invoice Requests YYY and select it (YYY represents the Invoice Request ID).

There is no possibility to either delete or cancel this Invoice Request from the worklist nor from the Invoice Request screen itself.

1. Go to the Sales Orders work center.
2. Go to the Contracts view.
3. Search for contract CCC and select it (CCC stands for the associated contract ID).
4. Click on Edit and then View all.
5. Navigate to the Pricing and Invoicing tab.
6. Go to the Invoice Scheduling subtab.

In the Invoice Schedule: Item View, the Cancel button is also greyed out for all items.

To proceed with the cancellation of these Scheduled Invoice Requests, please do the following:

1. Go to the Sales Orders work center.
2. Go to the Contracts view.
3. Search for contract CCC and select it.
4. Click on Edit and then View all.
5. Navigate to the Pricing and Invoicing tab.
6. Go to the Invoice Scheduling subtab.
7. In the Invoice Schedule: Item View, click on the Expand All button.

The different items to be invoiced are now displayed.

1. Select the line which has the same date as the Invoice Date on the Invoice Request to be cancelled: dd.mm.yyyy.
2. Click on the Remove button to remove this Item from the Scheduled Invoice Request.

The line is immediately removed.

If this Invoice requests have several items that need to be invoiced at the same time, make sure all Items are removed for the same date dd.mm.yyyy.
Once all items are removed, the Scheduled Invoice Requests disappears from the Invoice request worklist.

Please note:

If the Price per Period indicator is activated, then invoicing amount is proportionally distributed amongst all Invoice requests and removing a line from the Item does not impact the overall amount (100%).

If this indicator is not flagged, it is necessary to update the amount of one of the remaining lines in order to bring the total amount to be invoiced to 100% again.

To check if this indicator is activated, navigate to the Items tab of your Contract and check the General subtab in Details.

Help Document: Invoice Schedule

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