You are not able to see First Name and Last Name for some users under "User & Member Lists" in SAP Jam.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP Jam Collaboration
Reproducing the Issue
- Go to admin console in SAP Jam
- Click on "Users"
- Select "Users & Member Lists"
- In the tab "Users" the First Name and Last Name columns are not populated with the respective information
The Personal Information in Employee Profile is empty for the affected users i.e. there is no First Name and Last Name.
You need to ensure that the Personal Information in Employee Profile contains the respective Information (First Name and Last Name).
2583799 - [SAP Jam] Fields available in dynamic member list rule
first name, last name, list, users, member list , KBA , LOD-SF-JAM , SAP Jam , LOD-SF-JAM-LST , Static & Dynamic Member List , Problem
SAP Jam Collaboration all versions