SAP Knowledge Base Article - Public

2597365 - No Time Off Calendars showing in New User Interface (UI)


  • After creating Time Off Calendars via the Time Off Calendars tool they don't appear in the UI but you can see the objects via Manage Data
  • Unable to see created calendars in the New UI
  • I created a calendar and they aren't showing up


  • SAP SuccessFactors HCM Cloud
  • Employee Central

Reproducing the Issue

  1. Create a new Time Off Calendar
  2. Navigate to the new User Interface


  • No Calendars are present


  • The 'PayGroup' object is not active in the system
  • The 'PayGroup' object is required by the system in the new user interface for background functions to be carried out even if it is not actively in use


  1. Re-Activate the 'PayGroup' object
    1. Navigate to Admin Center > Configure Object Definition
    2. First Drop Down = Object Definition
    3. Second Drop Down = Pay Group
    4. Activate and Configure the 'PayGroup' object according to the Implementation guide
  2. Clear the MDF Cache in provisioning (If you do not have access to provisioning, please contact your implementation partner, or request assistance from Product Support and please mention this KBA)
    1. Log into provisioning
    2. Select your company ID
    3. Scroll down to the bottom to find the 'MDF Cache Tool'
    4. Click on 'Clear Cache'
    5. Click on "Click Here to Clear Cache"
  3. Refresh the OData cache
    1. Navigate to Admin Center > OData API Metadata Refresh and Export
    2. Click on 'Refresh Metadata Cache'


paygroup, SF EC, Time Calendars, SFEC, Time Type, success factors, successfactors, employee Central, empcentrl , KBA , LOD-SF-EC-TIM , Time Off , LOD-SF-EC , Employee Central , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions