SAP Knowledge Base Article - Preview

2597481 - Add Surveys Inside A Ticket Shows No Records Found

Symptom

When you try to add a survey to a ticket, the message 'No records found' is shown even though there are surveys created in the system.


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Environment

SAP Hybris Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Ticket ; Survey ; Add ; Activity Plan ; Routing Rule , KBA , LOD-CRM-SRP , Service Request Processing , LOD-LE-SUR-DEF , Survey definition = design time , How To

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