Symptom
When you try to add a survey to a ticket, the message 'No records found' is shown even though there are surveys created in the system.
Read more...
Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Ticket ; Survey ; Add ; Activity Plan ; Routing Rule , KBA , LOD-CRM-SRP , Service Request Processing , LOD-LE-SUR-DEF , Survey definition = design time , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.