2597492 - Missing Hour(s) in Time Statement

When opening the Time Statement of an Employee in the Time Administration work center, no values are available in the Hours column, although times are recorded, as visible in the Start and End time columns.

SAP Business ByDesign

Go to Time Administration work center.
Go to Employees view and mark the line of an Employee.
Choose the View Time Statement button.
Select the concerned period.
Choose the Preview button.
Although values for Working Time exist in the Start and End columns, the values for Hours columns are missing.

The visibility of the Hours in the Time Statement depends on several settings. The issue may be caused by the fact that only the Start and End time columns are filled in the Time Sheet. The Hours column is not intended to calculate a duration based on Start and End Time.

To maintain Hours, perform the following steps:

Go to Time Administration work center.
Go to Time Sheet view.
Find and mark the line of an Employee.
Choose Open Time Sheet.
Go to the Time Entry tab.
Mark the row of a Time Entry.
Maintain hours in the Duration field.
Save and Release respectively Approve.

The maintained Hours overwrite the Quantity which is calculated based on Start and End Time. To avoid inconsistencies, the total Hours should be a value not higher than the originally calculated Quantity.

Zeitnachweis; Stunden , KBA , SRD-HR-TLM , Time and Labour Management , Problem