Symptom
Unable to save after selecting "I don't have anything to add. Please mark as complete" in Employee Profile.
Remove the flag of "I don't have anything to add. Please mark as complete" in the Employee Profile.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Employee Profile
Reproducing the Issue
- Login the application;
- Go to PP3 page and click "Finish Now" on the header to open completion wizard:
- Find an undone background block, enable check box "I don’t have anything to add. Mark this as complete." and try to save it. Save button is still inactive.
Cause
Checking the box "I don’t have anything to add. Mark this as complete" is a real-time operation.
The section will be marked completed shortly after the user check the box, and the user do not need to press the save button to save it.
Resolution
This is expected behaviour. If you wish to have this feature, it is necessary to submit your enhancement request in the Customer Community. Please the the following KBA 2090228 for further details.
See Also
Please note, once you have the checkbox flagged, you cannot revert back:
Please, raise an enhancement request to have this feature available. Reference KBA: 2090228.
Keywords
SuccessFactors, Save, Inactive, Finish Your Profile, "I don't have anything to add. Please mark as complete", People Profile, your Profile is Incomplete, Complete Profile, Remove the flag; , KBA , LOD-SF-EP-HED , People Profile Header Ribbon , Problem