Symptom
Receive an error message when attempting to terminate an employee. The error reads Unable to determine the EventReason for the proposed change(s).
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Search for an employee to terminate.
- Select Take Action -> Terminate.
- Select the required information.
- Attempt to save and the error is received.
Cause
There is no Job Information record for this user.
Resolution
Import Job history for the user with the relevant event reason (Hire, Concurrent employment etc). Once this has been completed, you will be able to terminate the employee.
See Also
2359587 - Termination error: Unable to determine the EventReason for proposed changes
Keywords
Event Reason, EventReason, Terminate, Termination Error , KBA , eventreason , terminate , termination error , event reason , LOD-SF-EC-TER , Termination Details , LOD-SF-EC-CGA , DO NOT USE - Use EC-CON or EC-GA , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , Problem