Symptom
How to maintain the Reason for Rejection in Project Based Sales Order Item for which the delivery and invoicing not yet started.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Sales Order work center.
- Go to the Sales Order view.
- Search and Edit the Sales Order and click the View All button.
- Go to the Items tab and select line which is of type project based items like Service - fixed price (project), Service - time and material (project) etc.
- You can see the Reason for Rejection is no more editable.
Cause
The Reason for rejection field is not editable if the relevant project or project task is set to complete
Resolution
To enable the Reason for Rejection field you have to revoke Project or Project Task status back to Released.
Follow steps mentioned below to revoke completion of the Project or Project Task status back to Released. This action needs to be performed by the Project Manager.
- Go to Project Management work center.
- Choose Projects View.
- Choose Project.
- Edit --> Project Plan Button.
- Navigate to Project Task.
- Go to Basic Data tab.
- Choose Project Task Status value help choose the Revoke Closure and Revoke Completion and Save.
Keywords
Reason for Rejection Project Based Sales Order Item , KBA , AP-SLO-PRO , Sales order project processing , How To