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2597931 - HTTP Status 500 - An internal application error occurred when opening SAP Cloud Platform Mobile Services


Cannot open SAP Cloud Platform Mobile Services like CPms and WebIDE. Following error message occurs:

- HTTP Status 500 - An internal application error occurred.

A custom IdP is used for the account, after changing to the "Default configuration" (i.e. SAP ID services), the access for the Services is working.



  • SAP Cloud Platform Mobile Services for development and operations (CPms)
  • Custom IDP configured for the account
  • ADFS (Microsoft Active Directory)


SAP Business Technology Platform all versions


adfs, cpms, idp, custom, 500, internal, error, scpms, hcpms , KBA , MOB-CLD-ADM , CP mobile service for dev & ops admin , Problem

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