Symptom
After attempting do access or preview the a System Configuration iView, an exception occurs:
! Portal runtime error
An exception occurred while processing your request. Send the exception ID to your portal administrator.
Exception ID 07:38_02/02/18_0024_25710150
See log file for details about this exception
or the error below is trown:
! Page not found. Refresh the page or try again later. If the problem persists, contact your Portal administrator for assistance.
When checking the defaultTrace file, the following entries can be seen:
[PortalAppBroker.getPortalComponent () failed com.sap.portal.navigation.flp.configurations.SystemConfigurationIView
[EXCEPTION]
com.sap.portal.prt.om.ObjectNotAvailableException: Object: [com.sap.portal.navigation.flp.configurations.SystemConfigurationIView] load failed
at com.sap.portal.prt.om.ObjectsManager.createObejctHandle(ObjectsManager.java:246)
at com.sap.portal.prt.om.ObjectsManager.getObjectHandle(ObjectsManager.java:147)
at com.sap.portal.prt.broker.PortalAppBroker.getPortalComponent(PortalAppBroker.java:373)
at com.sap.portal.prt.component.PortalComponentContext.getPortalComponentApp(PortalComponentContext.java:116)
at com.sap.portal.prt.component.PortalComponentContext.init(PortalComponentContext.java:271)
(...)
Caused by: com.sap.portal.prt.broker.PortalComponentInstantiationException: Could not instantiate implementation class com.sap.portal.navigation.flp.configurations.SystemConfigurationIView of Portal Component com.sap.portal.navigation.flp.configurations.SystemConfigurationIView because: Could not find implementation class
at com.sap.portal.prt.broker.PortalComponentItem.getInstanceInternal(PortalComponentItem.java:457)
at com.sap.portal.prt.broker.PortalComponentItem.getComponentInstance(PortalComponentItem.java:191)
(...)
Caused by: java.lang.ClassNotFoundException: com.sap.portal.navigation.flp.configurations.SystemConfigurationIView
------------------------- Loader Info -------------------------
ClassLoader name: [WCE_PRIVATE_CL_sap.com/com.sap.portal.navigation.flp.configurations]
Loader hash code: 254afe71
Living status: alive
Direct parent loaders:
[sap.com/com.sap.portal.navigation.flp.configurations]
Resources:
/usr/sap/DHP/J01/j2ee/cluster/apps/sap.com/com.sap.portal.navigation.flp.configurations/servlet_jsp/com.sap.portal.navigation.flp.configurations/work/jar
/usr/sap/DHP/J01/j2ee/cluster/apps/sap.com/com.sap.portal.navigation.flp.configurations/servlet_jsp/com.sap.portal.navigation.flp.configurations/work/web
/usr/sap/DHP/J01/j2ee/cluster/apps/sap.com/com.sap.portal.navigation.flp.configurations/servlet_jsp/com.sap.portal.navigation.flp.configurations/work
---------------------------------------------------------------
at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:280)
at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:249)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forNameFW(Class.java:357)
at java.lang.Class.forName(Class.java:350)
at com.sap.portal.prt.broker.PortalComponentItem.getInstanceInternal(PortalComponentItem.java:439)
... 70 more
Read more...
Environment
-
NetWeaver Application Server Java
-
Enterprise Portal
Product
Keywords
App Finder, FFP, Fiori, runtime, exception, exception ID, User Menu, , KBA , EP-PIN-NAV-FFP , Fiori Framework Page , EP-PIN-AI , Application Integration , EP-PIN-PRT , Portal Runtime , Problem
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