SAP Knowledge Base Article - Public

2598204 - Is it possible to add more fields or remove any, when adding a new candidate in agency portal? - Recruiting Management


When an agency user is adding/submitting a new candidate in the Agency Portal, is it possible to add more fields or remove any?


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Navigate to your Agency Portal
  2. Select a job requisition
  3. Add a new candidate by clicking on the three dots at the top right of the screen and select "Submit New Candidate"

Add candidate.png

Agency add camdidate.png

Note: Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


The only supported fields for this area are:

  • First Name
  • Last Name
  • Email Address
  • Phone Number
  • Country

Adding additional fields is not supported at this time. It is also not possible to remove any of these fields and they cannot be made non-mandatory. Please submit an Enhancement Request if you wish to see this functionality added in a future release.

Please see the following link to a current enhancement request raised in the community portal: Link

More information on Enhancement Requests can be found at the following Knowledge Base Article: 2090228

See Also

2838752 - Agency Portal 2.0 - Recruiting Management - SAP ONE Support Launchpad


SF, success factors, recruiting management, agency, agency portal, candidate, add candidate, more fields, add fields , KBA , LOD-SF-RCM-POR , Career and Agency Portals , How To


SAP SuccessFactors Recruiting all versions