SAP Knowledge Base Article - Public

2598225 - Manage Mass changes job : Completed with Errors


A Mass Change Job has failed to complete.

The application error id would be accompanied by: com.successfactors.db.dao.DAOException: HibernateException thrown Row was updated or deleted by another transaction

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  •  SAP SuccessFactors HCM Core
  •  Employee Central

Reproducing the Issue

  1.  Navigate to Manage Mass changes
  2.  Look up for the Scheduled Mass Change Job and review the Logs
  3.  The Error Message shows up as below:

Log Error message.jpg


  • This is because when the Mass Update operation was running via the job, at the same time, the same record was being updated by some other transaction. 
  • Even if 1 record faces the issue, the complete batch is not processed further to maintain the data consistency


  • This is an Expected Behavior
  • You are required to initiate the request again with the group consisting of failed records

FAQ - Additional Information

Q) Where can I get Guide?

A) Guide: Managing Employment in Employee Central

Chapter: Managing Mass Changes


ECT-93247, SF, Success factors, EC, Manage Mass Changes, Error, Manage Mass Changes , KBA , LOD-SF-EC-JOB , Job Information , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions