Symptom
The Introscope Enterprise Manager is installed in a MoM (Manager of Managers) scenario and the SAPRouter connection is being used to connect the agents to the Introscope MoM scenario.
The agent connection fails, the logs shows error:
Failed to connect to the Introscope Enterprise Manager at <collector_host_and_port>,com.sap.sup.wily.saprouter.SapRouterSocketFactory.
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Environment
- SAP Solution Manager 7.10 or 7.20
- Introscope Enterprise Manager
Product
SAP Solution Manager 7.1 ; SAP Solution Manager 7.2
Keywords
KBA , SV-SMG-DIA-WLY , Solution Manager / Introscope Integration , Problem
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