SAP Knowledge Base Article - Public

2598459 - Is it possible to configure the content of the Password Help Text that appears after candidates click "Forgot Password"?


Is it possible to change the text of the Password Help Text which appears after candidates click "Forgot Password" and provide their email address?


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to your External Career Site
  2. Go to the Login Page
  3. Key in the email address and click on "Forgot your password?"
  4. Key in the email address again and click on "Submit"
  5. You would like to change the following text once you hit "Submit":

Password Help Text.png


The text can be configured and changed via Tier 3 language pack. The language key to change the text is RECRUITING_EXT_PASSWORD_HAS_BEEN_SENT.

For more information on these type of changes, please see the following Knowledge Base Articles: 2088077, 2576546

Note that the font, font size and font color cannot be changed, only the text.


SF, success factors, recruiting management, language pack, tier 3 language pack, RECRUITING_EXT_PASSWORD_HAS_BEEN_SENT, forgot password, forgot password help text , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , How To


SAP SuccessFactors HCM Core all versions