SAP Knowledge Base Article - Public

2598739 - Lumira Desktop 'Connect to message server host failed' to local BW with SNC


  • Unable to connect to an SAP BW System from Lumira.
  • In Lumira Desktop, when connecting to a local SNC enabled BW system, the following error occurs:

Error during connection to BW: Connect to message server host failed

Lumira Error.PNG


  • SAP BusinessObjects Lumira Desktop 1.30.0
  • SAP BusinessObjects Lumira Desktop 1.31.8
  • SAP GUI 7.40
  • SNC enabled local BW system
  • SAP Secure Login Client

Reproducing the Issue

  1. In SAP Lumira, click File -> New or click button '+ New Document';
  2. In the pop-up 'Add new dataset' , select 'Download from Business Warehourse' and click 'Next';
  3. Select 'Connect to: Local BW System';
  4. Select the SNC enabled BW server, input client ID and language;
  5. Click 'Connect', the error at symptom occurs.


The host name is unknown and incompatible with SAP Lumira.


  1. Open folder C:\Users\your logon user ID\AppData\Roaming\SAP\Common;
  2. Open file ‘saplogon.ini’ there;
  3. Search with ''(sample) and replace it with a correct host name;
  4. Save the file ‘saplogon.ini’;
  5. Restart SAP Lumira.

See Also


NW SSO, SNC-enabled, BW Extension, Secure Network Communication, unable to login, log in , KBA , sap lumira , BI-LUM-DIS , Lumira Desktop/Discovery , Problem


SAP Lumira, desktop edition 1.0