SAP Knowledge Base Article - Public

2598750 - Application Error while Generating Document

Symptom

Get application error with Fingerprint=523ccb39d2be609ce3e3ab03e512c350579bff3d, when attempting to generate a document for an employee

Environment

  • SAP SuccessFactors HCM Cloud
  • Employee Central

Reproducing the Issue

  1. Navigate to any employee
  2. Take Action and Generate Document
  3. Receive Application Error

Cause

The User attempting to generate the document doese not have permissions to the 'Country' Object

Resolution

Grant view permissions to the Country object, for all users who are generating documents

Keywords

SF EC, SFEC, success factors, emplcentrl, successfactors, document generation, LOD-SF-EC-DOC, fingerprint=523ccb39d2be609ce3e3ab03e512c350579bff3d , KBA , LOD-SF-EC-DOC , Document Generation , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions