SAP Knowledge Base Article - Public

2598816 - How to setup security question and answer for reset password - SuccessFactors Platform


Users are asking how and where to setup the security questions and answers combination for password reset system verification.

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SAP SuccessFactors HXM Suite


Users will be able to setup the security questions and answers upon logging in to SuccessFactors as soon as the administrator enables the 'Reset passwords using security questions' for your instance. A pop-up box will appear that will require the user to select the security questions and provide the corresponding answer.

Pop up during when logged in.png

Once saved, stored questions and answers can be maintained in the Name dropdown > Options > Security Questions.

Options-Security Questions.png

Note : Starting H1 2022 (b2205)  release , now the answers to the Security Questions must be at least minimum four characters. Previously, we didn't have such restrictions.

See Also

KBA 2345110


SuccessFactors Security Questions, BizX reset password , KBA , LOD-SF-PLT-PWD , Password Policy Settings & Reset Password , How To


SAP SuccessFactors HXM Suite 2111