2598816 - How to setup security question and answer for reset password - SuccessFactors Platform

Users are asking how and where to setup the security questions and answers combination for password reset system verification.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors HXM Suite

Users will be able to setup the security questions and answers upon logging in to SuccessFactors as soon as the administrator enables the 'Reset passwords using security questions' for your instance, through Password & Login Policy Settings page.

A pop-up box will appear that will require the user to select the security questions and provide the corresponding answer.

Once saved, stored questions and answers can be maintained in Account Navigayion > Settings > Options > Security Questions.

Note : Security Questions must be at least minimum four characters.

KBA 2345110

SuccessFactors Security Questions, BizX reset password , KBA , LOD-SF-PLT-PWD , Password Policy Settings & Reset Password , How To