SAP Knowledge Base Article - Public

2598914 - Cannot run or edit Canvas report - Report Center

Symptom

  • Cannot run a Canvas report in Report Center
  • Application error to edit the Canvas report

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Go to Reporting
  2. Report Center 
  3. Search for the Canvas Report
  4. Check that the report name is black and the Run action is greyed out
    run.png
  5. Editing the report will throw an Application error
    app error.png

Cause

The report was created in the legacy ORD page (i.e. without Report Center) and does not contain any pages

ORD.png

Resolution

As there is no page inside the report, you can delete and create a new one.

Keywords

Report center Application error user cannot run not able edit canvas grey out , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , Problem

Product

SAP SuccessFactors HXM Suite all versions