SAP Knowledge Base Article - Public

2599739 - Compensation detailed report error

Symptom

When attempting to access a worksheet detailed report through Compensation you receive the following error message.

The report could not be completed as requested. This may have been caused by missing or inactive employees within the employee hierarchy.
Please contact your system administrator to investigate such a possibility and correct it before running this report again.

** All images are from demo instances**

Environment

  • SuccessFactors Compensation

Reproducing the Issue

To replicate this error message do the following.

1. Go into Compensation.

2. Click on the "Detailed Report" option on your selected worksheet.

Compensation inbox.jpg

3. After the page reloads you will see the following message.

Detailed report error message.jpg

Cause

This message appears due to the logged in user not having the correct RBP permission assigned to their role.

Resolution

In order to correct this go into the users RBP role and assign them the "Compensation Rollup" permission which is located under "Manage Compensation".

compensation rollup permission.jpg

Once this is saved the error message will no longer appear.

Keywords

Compensation detailed report, Detailed report error, report rbp, form report error, worksheet report error , KBA , LOD-SF-CMP , Compensation Management , Problem

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Core all versions