SAP Knowledge Base Article - Public

2599898 - Unable to Preview the Purchase Order Document

Symptom

You have ordered purchase order however the Preview button is disabled and you cannot see the pdf document

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Purchase Requests and Orders work center
  2. Go to the Purchase Orders view
  3. Select the relevant Purchase Order
  4. You can see that, Preview button is grayed out and output history not created

Cause

User has selected Prevent Output check box under general tab and hence the preview button is disabled. If user selects this check box, supplier is not notified automatically when the purchase order is ordered, changed or canceled. Further Output History will not be created. This is an expected behavior.

Resolution

You can cancel the relevant purchase order & create a new order by deselecting Prevent Output check box. This will solve the problem

Keywords

Preview button disabled in PO, Output History not created , KBA , AP-POP-PO , Purchase Order , Problem

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711 ; SAP Business ByDesign 1802 ; SAP Business ByDesign 1805