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SAP Knowledge Base Article - PreviewSymptom
You open an account with a business user but you cannot see any tickets in the Ticket facet of the account. However, you can see tickets in the Service work centre.
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Environment
SAP Hybris Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
Ticket, Account, OWL, Service, Customer , KBA , service , ticket , account , facet , LOD-CRM-ACC , Account , How To
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