SAP Knowledge Base Article - Preview

2600103 - You Cannot See Tickets on Accounts

Symptom

You open an account with a business user but you cannot see any tickets in the Ticket facet of the account. However, you can see tickets in the Service work centre.


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Environment

SAP Hybris Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

Ticket, Account, OWL, Service, Customer , KBA , service , ticket , account , facet , LOD-CRM-ACC , Account , How To

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