Symptom
When any user is trying to proxy as another, a SuccessFactors application error message appears with fingerprint 70d96d12278bd32be0235c29cabecd70b057bd76.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Access to SFSF
- Click on Proxy
- Try to proxy as anybody
- You will face the below error message:
Cause
The target user does not have the proper configuration in proxy action
Resolution
- Go to Settings (under your name)
- Go to Proxy
- Click Assign Proxy
- Look for the affected target username
- Select in the listed features the modules the affected target user should access
- Save
This error is faced due to the target user does not have access permission to some/all modules he/she should and the system is not able to provide this access.
Once verified, it will allow user to as proxy and access the required menu options.
See Also
- 2087311 - Proxy Management - BizX Platform
- help portal guide: Assigning a Proxy to Act on Your Behalf
Keywords
proxy, error, permission, assign proxy , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-PRX , Proxy , Problem