SAP Knowledge Base Article - Public

2600117 - System Error when Trying to Proxy


When any user is trying to proxy as another, a SuccessFactors application error message appears with fingerprint 70d96d12278bd32be0235c29cabecd70b057bd76.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Access to SFSF
  2. Click on Proxy
  3. Try to proxy as anybody
  4. You will face the below error message:

error timestamp.png


The target user does not have the proper configuration in proxy action


  1. Go to Settings (under your name)
  2. Go to Proxy
  3. Click Assign Proxy
  4. Look for the affected target username
  5. Select in the listed features the modules the affected target user should access
  6. Save

Proxy Options.JPG

This error is faced due to the target user does not have access permission to some/all modules he/she should and the system is not able to provide this access.

Once verified, it will allow user  to as proxy and access the required menu options.

See Also


proxy, error, permission, assign proxy , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-PRX , Proxy , Problem


SAP SuccessFactors HXM Suite all versions