SAP Knowledge Base Article - Public

2600501 - Notes Are Not Displaying in The Supporting Information Pod - Performance Management

Symptom

  • The Employee (subject of the form) is unable to see any notes in the Supporting Information Pod in the Performance Form. 
  • However, when the form is routed to the Manager step, the Manager is able to see the notes in the Supporting Information Pod.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

1.  As an Employee, open the Performance Form

The Notes (added on the Employee Profile) are not dispaying in the Supporting Information Pod

2. Route the form to the Manager step

3. As the Manager, open the Performance Form

The Notes are displaying in the Supporting Information Pod

Resolution

  • The subject users for whom you leave a note can view the note on their Employee Profile and NOT on their Performance form.
  • As a Manager, if you leave a note for a subject user, you will be able to view your note on the Supporting Pod, on the subject user's Performance form.

See Also

Using the Notes Block Feature in PMv12A

Keywords

PM, performance, form, review, supporting information pod, permissions, notes, employee profile, files, visible, display, employee, subject, manager, Notes , KBA , LOD-SF-PM-POD , Home Page, Pods and Portlets, To Do List , Problem

Product

SAP SuccessFactors Performance & Goals all versions