2600807 - Unable to edit the AICC wrapper text

When updating the AICC wrapper text, the changes that are done are not saved.

SAP SuccessFactors Learning

1. Go to System Administration > Configuration > Global Application Settings >
2. On the AICC Wrapper Settings, you may change the Confirmation Message to: "test" >
3. Click "Apply Changes", notice that the "Confirmation Text" reverts back to the previous value.

There was an existing defect on b1708 wherein any changes to the AICC Wrapper were not reflecting.

A code fix through LRN-24786 was released with the b1711 version. The code fix only fixes the issue for any customer that has never modified their AICC wrapper text before the b1711. The fix was not done retroactively because the script reverts the text to the default value.

If updating the AICC wrapper text is not possible, please contact SAP Support to run a script to delete the current text in the label to allow for future updates to the labels.

LRN-24786, aicc, wrapper, cannot, change, edit, text, revert, confirm, disagree, label, wording, modify , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS , Learning Management System , Problem