SAP Knowledge Base Article - Public

2600901 - Error: No Data Available for This Country' When Adding Global Information

Symptom

Error: "No data available for this country" thrown when updating user's global information.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Try to edit a user's global information into Employee Profile
  2. Edit Personal Information
  3. Add Global Information
  4. When selecting country from the list the below error is received:


No Data Available for This Country.png

Cause

This error is caused by having no Global Information specfic fields enabled or missing permissions. 

For the relevant country, either:

  • There are no fields enabled
  • The fields which are enabled are Dependent Only Country Specfic Fields
  • The user has no permissions to the enabled fields. 

Once a Country Specfic Global Information Element is enabled, it will appear in the available Country List for Add Global Information, regardless of whether there are fields enabled, the fields are Dependent Only Country Specfic Fields or you have required permissions.

Resolution

This is expected behaviour. Personal Information, Dependent Information and Global information are all configured in the same element.

Keywords

No data available for this country, Country Specific, Global information , KBA , LOD-SF-EC-PER , Person Data (All Person Data Types) , LOD-SF-EC-DPD , Dependents Management , Problem

Product

SAP SuccessFactors Employee Central 1611 ; SAP SuccessFactors Employee Central 1702 ; SAP SuccessFactors Employee Central 1705 ; SAP SuccessFactors Employee Central 1708 ; SAP SuccessFactors Employee Central 1711 ; SAP SuccessFactors Employee Central 1802 ; SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors HCM Suite all versions