Symptom
Error: "No data available for this country" thrown when updating user's global information.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors Employee Central
Reproducing the Issue
- Try to edit a user's global information into Employee Profile
- Edit Personal Information
- Add Global Information
- When selecting country from the list the below error is received:
Cause
This error is caused by having no Global Information specfic fields enabled or missing permissions.
For the relevant country, either:
- There are no fields enabled
- The fields which are enabled are Dependent Only Country Specfic Fields
- The user has no permissions to the enabled fields.
Once a Country Specfic Global Information Element is enabled, it will appear in the available Country List for Add Global Information, regardless of whether there are fields enabled, the fields are Dependent Only Country Specfic Fields or you have required permissions.
Resolution
This is expected behaviour. Personal Information, Dependent Information and Global information are all configured in the same element.
Keywords
No data available for this country, Country Specific, Global information , KBA , LOD-SF-EC-PER , Person Data (All Person Data Types) , LOD-SF-EC-DPD , Dependents Management , Problem