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SAP Knowledge Base Article - PreviewSymptom
When the Account is changed on the Contact creation screen, the data in the communication fields (Phone, Mobile, Fax, E-mail etc.) is removed.
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Environment
SAP Hybris Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Customers, Contacts, Phone, Mobile, E-mail, Removed, Account, communication fields , KBA , LOD-CRM-CON , Contact , Problem
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