Symptom
You cannot assign a contract to a sales quote.
Environment
SAP Hybris Cloud for Customer
Reproducing the Issue
Pre-requisite: The contract is active and includes pricing.
- Go to the Sales work center.
- Go to the Sales Quote or Sales Order view.
- Open any sales quote.
- Go to the Products facet.
- Go to Edit.
- In the field Contract Item, click on the value help.
Result: No values are proposed.
Cause
The contract has not been transferred to ERP yet. The value help on the Contract Item field calls your external system. If there is no contract present for the customer in the external system, no values are proposed.
Resolution
You have to set up an ERP integration to avail of features in sales quantity contract assignment. Once you have ERP integration and sales contracts replicated in ERP, you can assign a sales contract to your sales order item or sales quote item for price determination, and call-off sales orders are displayed in the contract.
Keywords
contract assignment, sales contract, contract item, contract value help , KBA , LOD-LE-COP-SLS , Sales Contract , How To