SAP Knowledge Base Article - Preview

2602315 - After an upgrade new tiles are missing from Fiori Launchpad group or deleted tiles are still present in groups

Symptom

After an upgrade of a component or update of SAPUI5, the Fiori Launchpad for one or more users:

  • Displays tiles with "Cannot load tile" 
  • Empty groups
  • Console displays the error "Resource Chip not found"
  • Console displays the error "Failed to load tile" for a catalog that does not exist


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Environment

SAP Fiori Launchpad

Product

SAP ERP 6.0 ; SAP Fiori front-end server 4.0 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP S/4HANA 1610 ; SAP S/4HANA, on-premise edition 1511 ; SAPUI5 1.0

Keywords

Empty, Not working, Broken, Not all, Only user, HTTP 404, Group, Groups, Catalog, Catalogs, Upgrade, Upgraded, Display, Displays, Error, Missing, Missed, Delete, Deleted, This tile could not be loaded, Cannot load tile, Resource Chip not found, Failed to load tile, Reset its group , KBA , CA-FLP-FE-UI , SAP Fiori Launchpad User Interface , CA-FLP-ABA , SAP Fiori Launchpad ABAP Services , EP-CPP-NEO-SFC , Launchpad Site and SAP Fiori Cloud , CEC-MKT-BF , Basic Functions , Problem

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