2602352 - How to update the shopping account type in Learning to 'External' using the connector based on status

Set the shopping account type as external type.

SAP SuccessFactors Learning

Learning uses a copy of the property to set the shopping account type based upon the STATUS value.

The options are:

• INTERNAL = internal shopping account.
• EXTERNAL = external shopping account.

By default, the mapping of the employee status to the Learning shopping account type is:

• ACTIVE = Internal.
• ACTIVE_EXTERNAL = External.
• INACTIVE = Internal.
• INACTIVE_EXTERNAL = External.

To make this work, the following must exist in the "CONNECTORS" configuration file.

sfuser.field.mapping.data.NOTACTIVE=STATUS
sfuser.field.transform.data.NOTACTIVE.N=active,active_external,ACTIVE,ACTIVE_EXTERNAL
sfuser.field.transform.data.NOTACTIVE.Y=inactive,inactive_external,INACTIVE,INACTIVE_EXTERNAL
sfuser.connector.copy.field.mappings=SHOPPING_ACCT_TYPE=NOTACTIVE, JL_DESC=JL_ID, COL_NUM8_VAL=ORG_ID, REGION_ID=DMN_ID, COL_NUM12_VAL=ACCT_ID
sfuser.field.transform.data.SHOPPING_ACCT_TYPE.INTERNAL=active,ACTIVE,inactive,INACTIVE
sfuser.field.transform.data.SHOPPING_ACCT_TYPE.EXTERNAL=active_external,ACTIVE_EXTERNAL,inactive_external,INACTIVE_EXTERNAL

If you are using the User Connector, replace "sfuser" with "user".

NOTE: The employee export job in BizX provisioning does not include employees with the "active_external" or "inactive_external" statuses. Hence, to get them updated in Learning, a user data file for these external employees must be manually and separately generated and placed in the SFTP folder.

IMPORTANT:

• Learning connectors can import thousands of entities in the system, so we highly recommend that customers engage with our Professional Services organization or a certified Learning implementation partner before attempting to use connectors or any data import. Additionally, it's recommended to always test in a Stage/Preview tenant first.

• KBA 2257597 - Creating External users using connectors
• KBA 2404463 - SuccessFactors Learning Connector Workbooks FAQs
• Importing User Data from Platform with User Connector - SF

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