SAP Knowledge Base Article - Public

2602352 - How to update the shopping account type in Learning to 'External' using the connector based on status

Symptom

Set the shopping account type as external type.

Environment

SAP SuccessFactors Learning

Resolution

Learning uses a copy of the property to set the shopping account type based upon the STATUS value.

The options are:

  • INTERNAL = internal shopping account.
  • EXTERNAL = external shopping account.

By default, the mapping of the employee status to the Learning shopping account type is:

  • ACTIVE = Internal.
  • ACTIVE_EXTERNAL = External.
  • INACTIVE = Internal.
  • INACTIVE_EXTERNAL = External.

To make this work, the following must exist in the "CONNECTORS" configuration file.

sfuser.field.mapping.data.NOTACTIVE=STATUS
sfuser.field.transform.data.NOTACTIVE.N=active,active_external,ACTIVE,ACTIVE_EXTERNAL
sfuser.field.transform.data.NOTACTIVE.Y=inactive,inactive_external,INACTIVE,INACTIVE_EXTERNAL
sfuser.connector.copy.field.mappings=SHOPPING_ACCT_TYPE=NOTACTIVE, JL_DESC=JL_ID, COL_NUM8_VAL=ORG_ID, REGION_ID=DMN_ID, COL_NUM12_VAL=ACCT_ID
sfuser.field.transform.data.SHOPPING_ACCT_TYPE.INTERNAL=active,ACTIVE,inactive,INACTIVE
sfuser.field.transform.data.SHOPPING_ACCT_TYPE.EXTERNAL=active_external,ACTIVE_EXTERNAL,inactive_external,INACTIVE_EXTERNAL

If you are using the User Connector, replace "sfuser" with "user".

Note: The employee export job in BizX provisioning does not include employees with the "active_external" or "inactive_external" statuses. Hence, to get them updated in Learning, a user data file for these external employees must be manually and separately generated and placed in the SFTP folder.

See Also

2257597 - Creating External users using connectors

2404463 - SuccessFactors Learning Connector Workbooks FAQs

Keywords

shopping, account, type, external, internal, connector, lms, learning, commerce, connector , KBA , LOD-SF-LMS-CON , Connectors , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-EXT , Sites and External Users , How To

Product

SAP SuccessFactors Learning all versions