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2602365 - HANA Scale-out System Start Up Fails with "master lock file check failed" Error

Symptom

The following error occurs during HANA start up in the nameserver trace file:

[106489]{-1}[-1/-1] 2018-02-10 19:48:36.548211 e assign MasterFileChecker.cpp(00122) : master lock file check failed: found other host sample_company_abc.com still active on /hana/data/ABC//mnt00001/nameserver.lck
[106489]{-1}[-1/-1] 2018-02-10 19:48:36.548423 f NameServer TREXNameServer.cpp(03984) : Found another master (sample_company_abc.com) still active on persistence, although nameserver does not respond, will not masterize! -> stopping instance ...


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Environment

HANA 1.0 Scale-Out System

Product

SAP HANA 1.0, platform edition

Keywords

master lock file, nameserver.lck, internal_hostname_resolution, scale-out, start up error , KBA , HAN-DB-ENG , SAP HANA DB Engines , Problem

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