SAP Knowledge Base Article - Public

2602910 - Add New Status Group option on Applicant Status Configuration is Not Available

Symptom

The option "Add New Status Group" within the Edit Applicant Status Configuration > select Status Set is not available in RCM.

status group missing.jpg

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Admin Center
  2. Edit Applicant Status Configuration
  3. Select Status Set
  4. Option "Add New Status Group" is not available

Cause

The Candidate Workbench is not enabled in the instance.

Resolution

  1. Go to Provisioning
  2. Company Settings
  3. Tick "Enable Candidate Workbench"

Note: Reach out to a SAP implementation partner to have this enabled.

Keywords

SF, Success Factors, RCM, Add new status group, Candidate workbench , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , How To

Product

SAP SuccessFactors Recruiting all versions