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SAP Knowledge Base Article - PreviewSymptom
The fields Customer Information and Internal Note are currently appearing duplicated under Notes tab and also are available under General Data tab.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Customer Information; Internal Note; Items; Ticket; General Data; Notes; , KBA , LOD-CRM-SRP , Service Request Processing , How To
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